AboutVolunteers are needed each year to help make the MCCA Annual Convention and Tradeshow a success. Volunteering is a great way to network while getting a behind-the-scenes look at the event. Volunteering is open to all attendees and citizens of the host community.
Volunteering at the MCCA Annual Convention and Tradeshow is an honor and a privilege. You are the face of #MCCA19 and an extension of the association staff. As such, volunteers are expected to be punctual, respectful, and helpful during shifts. Scheduling our more than 20 volunteers for a three day event requires a tremendous amount of planning and cooperation; MCCA appreciates your willingness to help make this year’s meeting a huge success, by honoring your shifts, showing up on time, and staying until the job is done! Based on documented hours worked, Volunteer Leads may be reimbursed 25-75 percent of the general convention registration fee paid. This does not apply to housing and travel expenses. ApplyPlease complete the volunteer application by Friday, October 4, 2019. Qualified applicants will be contacted no later than Friday, October 11, 2019.
Note: All Volunteers and Leads are required to attend the pre-convention orientation on Wednesday, November 6 at 1:30 p.m. at the Kansas City Marriott Downtown. |
QuestionsIf you have any questions, please contact the MCCA Convention Team, [email protected].
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Volunteer Positions
The following are overarching volunteer categories which includes at least one Lead.
Floater
A Floater may be asked to do any or all of the job functions notated here, so please read through each shift description. Floaters primarily fill in volunteers that are unable to make their shifts.
Greeters
Greeters play an important role in helping attendees locate meeting rooms. Greeters will be assigned to specific locations within the facility. You will guide people in the direction of their breakout session or workshop, point out where the restrooms are, help attendees find the tradeshow, and answer general questions about the Annual Convention. For this position you will need to know how to navigate the mobile event app and have a good understanding of the layout of the facility property and meeting rooms. You will have access to a map of the property on the mobile event app. It is very important to go on a tour or take the time to explore the venue before your first shift begins.
Ushers
Ushers will assist guests to open seats at the Thursday Awards Dinner and Friday Closing Luncheon and Keynote. You should be able to direct guests to the nearest emergency exit and provide directions to the nearest restrooms. (To ensure your seats stay reserved, we suggest placing a notebook or something of little value at the seat.)
Registration
Strong customer service skills are a MUST. The primary responsibilities at the registration desk will include welcoming attendees and assisting with check-in, helping attendees print their name badge, providing materials or items attendees have purchased, and general MCCA staff assistance. The equipment we are using is user friendly but native computer skills and troubleshooting are required.
Remember: Attendees will expect you to have the answer to everything, so familiarize yourself with the schedules, the mobile event app, room locations, etc. Registration will be very busy, especially in the mornings.
Session Monitor
As a Session Monitor, you will liaise with the presenters to ensure they have all necessary equipment and that everything is working properly, check attendee badges and welcome attendees as they enter the session room.
Hive Lounge
The Hive is the place for Annual Convention first-timers to meet and network other new-bees. During your shift, you’ll hang in the Hive and be a friendly face for new attendees to meet and ask questions to. You need to be very familiar with the conference schedule, special events, Kansas City, and other items that you believe will contribute to an overall positive experience. An ideal position for outgoing individuals who love to help!
Genius Bar
You will assist attendees with downloading and utilizing the mobile event app. You should download the mobile event app ahead of time and become familiar with the app's functionality.
Exhibitor Concierge Desk
You are responsible for checking in and assisting exhibitors and working closely with exhibitors and sponsors to help execute on events and activities happening throughout the Tradeshow.
Floater
A Floater may be asked to do any or all of the job functions notated here, so please read through each shift description. Floaters primarily fill in volunteers that are unable to make their shifts.
Greeters
Greeters play an important role in helping attendees locate meeting rooms. Greeters will be assigned to specific locations within the facility. You will guide people in the direction of their breakout session or workshop, point out where the restrooms are, help attendees find the tradeshow, and answer general questions about the Annual Convention. For this position you will need to know how to navigate the mobile event app and have a good understanding of the layout of the facility property and meeting rooms. You will have access to a map of the property on the mobile event app. It is very important to go on a tour or take the time to explore the venue before your first shift begins.
Ushers
Ushers will assist guests to open seats at the Thursday Awards Dinner and Friday Closing Luncheon and Keynote. You should be able to direct guests to the nearest emergency exit and provide directions to the nearest restrooms. (To ensure your seats stay reserved, we suggest placing a notebook or something of little value at the seat.)
Registration
Strong customer service skills are a MUST. The primary responsibilities at the registration desk will include welcoming attendees and assisting with check-in, helping attendees print their name badge, providing materials or items attendees have purchased, and general MCCA staff assistance. The equipment we are using is user friendly but native computer skills and troubleshooting are required.
Remember: Attendees will expect you to have the answer to everything, so familiarize yourself with the schedules, the mobile event app, room locations, etc. Registration will be very busy, especially in the mornings.
Session Monitor
As a Session Monitor, you will liaise with the presenters to ensure they have all necessary equipment and that everything is working properly, check attendee badges and welcome attendees as they enter the session room.
Hive Lounge
The Hive is the place for Annual Convention first-timers to meet and network other new-bees. During your shift, you’ll hang in the Hive and be a friendly face for new attendees to meet and ask questions to. You need to be very familiar with the conference schedule, special events, Kansas City, and other items that you believe will contribute to an overall positive experience. An ideal position for outgoing individuals who love to help!
Genius Bar
You will assist attendees with downloading and utilizing the mobile event app. You should download the mobile event app ahead of time and become familiar with the app's functionality.
Exhibitor Concierge Desk
You are responsible for checking in and assisting exhibitors and working closely with exhibitors and sponsors to help execute on events and activities happening throughout the Tradeshow.
